Publication Scheme
Welcome to the Publication Scheme for The Home Eye Clinic as required by the Freedom of Information Act 2000.
Introduction.
This Publication scheme is a complete guide to the information routinely made available to the public by The Home Eye Clinic. Contained within is a description of the information about our NHS services that we make publicly available.
How much does it cost?
The publications are free unless otherwise indicated. Where information is provided at cost, the charges will be calculated as set out in Class 7.
How is the Information made Available?
The information within each Class is available in hard copy from:
Data Controller
Home Eye Clinic Ltd
Unit 2, Urban House
41 Landor St
Birmingham
B8 1AE
Your Rights to Information
- The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.
- From January 1st 2005 it obliges opticians' and optometrists' practices to respond to requests about the NHS related information that they hold, and it created a right of access to that information. These rights are subject to some exemptions that have to be taken into consideration before releasing information.
- In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995.
- Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.
Classes of Information
All NHS information at The Home Eye Clinic is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Since 2005, individual Classes have been subject to exemptions, the primary reason being the protection of commercial interests and personal information under the Data Protection Act 1998.This Scheme has been written in accordance with those exemptions and is grouped into the following categories:
1) Who we are
The Home Eye Clinic is a provider of home visiting eye care.
Head Office: Home Eye Clinic Ltd
Unit 2, Urban House, 41 Landor St, Birmingham, B8 1AE
Company registration number: 06169202
Details of all the Opticians and Optometrists employed can be obtained by contacting our Head Office directly.
Alternatively, details of all opticians and optometrists registered in the UK are available from the General Optical Council Tel: 0207 580 3898.
GOC registration number: 3357.
2) Our Services
The Home Eye Clinic opticians provide free NHS eye tests for those who are eligible. You may also be entitled to GOS vouchers that can be used towards the purchase of glasses or contact lenses if you require them. To enquire about eligibility please call our Head Office on 0800-2465965
Appointments for eye tests are booked can be booked over the telephone or an online call-back can be requested from our website www.homeeyeclinic.co.uk
3) Financial Information
For every sight test performed on behalf of the NHS The Home Eye Clinic receives a set fee, which is fixed nationally. The individual fees paid are available from The Home Eye Clinic on request. This fee includes a contribution towards optometrists' and staff' salaries, equipment costs and other mobile practice overheads.
If you are not eligible for the NHS eye test, please contact Head Office on 0800-2465965 for details of our current private charges.
4) Information for the Public
A complete set of information about optical and ocular conditions, eye tests, glasses, and contact lenses, can be found on www.collegeoptometrists.org
We provide some of this information in patient leaflets which are freely available from Head Office. To request a set of leaflets by post, please write to:
Home Eye Clinic Ltd
Unit 2, Urban House
41 Landor St
Birmingham
B8 1AE
Complaints
If you have a complaint about any of our products or services, please bring it to the attention of the staff member visiting you at home.
Alternatively, please telephone our Head Office on 0800-2465965. If the matter cannot be resolved over the telephone, it will be dealt with in writing.
A full copy of our complaints policy is available on request.
5) Our Policies and Procedures
- Complaints
- Data protection
- Health and safety
These are available on request from Head Office.
6) Cost of Information
Charges are as follows.
- Single paper copies - free of charge
- Multiple paper copies, a charge for photocopying, retrieval and postage.
E-mail will be free of charge.
Useful Resources
Websites:
